Ordering
HOW TO PLACE AN ORDER (ON THE WEBSITE)
1) Choose Your Product
Navigate through the website and click Add to Cart button on the items your wish to purchase. To review your orders, click the Cart link on the upper right corner of the website.
2) Review Cart
To add more products to your cart, click “Continue Shopping”.
To pay via Cash On Delivery, select the "Cash on Delivery" options on both "Shipping Option" and "Payment Option".
To add/subtract the quantity of an item, use the "Quantity" column to change or remove the quantity of a product then click “Update Cart.
Once satisfied with your items, click "Check Out" to proceed to the next stage in the checkout process.
3) Email & Shipping Information
Fill in your email address and shipping information. This is where you want your product shipped or delivered to.
Next click "Continue to Shipping Method".
4) Shipping Method
Select the shipping method that is applicable to your area.
Then click "Continue to Payment Method".
5) Payment Method
Choose your preferred payment method then click “Complete Order”.
If using a credit/debit card for payment then enter your credit card number, Expiration Date and CVV Code.
Next click "Submit Payment".
If using PayPal for payment then click on the PayPal tab and then click "Continue to PayPal".
6) Settle Your Payment
Proceed to settle your payment thru your chosen payment method. Once paid, send your payment slip via Viber or E-mail to sales@eika.ph so that we can confirm your payment and process your order. A text will be sent with your order’s tracking number once shipped.
RESERVATION PERIOD
Payments must be settled within 2 working days after order has been placed. Holidays and weekends are not included.
PAYMENT METHODS
- Cash on Delivery
- Globe GCash
- BPI Bank Deposit
- BDO Bank Deposit
- Paypal
- All Major Credit Cards via Paypal
SHIPPING / DELIVERY
| Type | ETA | Price |
| Metro Manila - Standard | 3-6 working days* | PHP 90 |
| Provincial - Standard | 4-8 working days* | PHP 190 |
* Based on delivery periods as published by the respective couriers. Please note that counting begins from ship out date. Delivery periods are not guaranteed and exclude Sundays and Holidays.
International orders are shipped via REGISTERED MAIL (3-4 weeks). For EXPRESS MAIL SERVICE (1-2 weeks), we use PhilPost EMS: https://www.phlpost.gov.ph/rates.php
Tracking numbers will be sent via e-mail or SMS within the day of the shipment.
RETURNS & EXCHANGES POLICY
For hygienic purposes, we do not accept returns and exchanges for our products to ensure the quality of our swimwear and other pieces.
SWIMWEAR CARE
- Have a shower before putting on your swimsuit. Always avoid grease, oils, sunscreen and other chemical substances.
- Avoid contact with rough surfaces. Try to sit on a towel or wrap-up in a sarong to avoid the occasional snag and tear.
- After wearing, immediately rinse your swimsuit in cold fresh water and lay flat to dry.
- Hot water may cause damage/bleeding to your swimwear. Never wash your bathing suit in hot water, and avoid too many dips in the hot tub.
- Don’t wring, bleach, iron or dry clean your swimsuit. Use mild detergent and hand wash separately in cold running water.
- Never leave your swimsuit rolled up in your towel. Also, don’t leave it rolled up when wet.
FREQUENTLY ASKED QUESTIONS
- When will you post your new designs?
- We upload weekly! We announce the schedule on our Instagram account and Facebook page.
- Are your old designs still available?
- Our bikini sets are unique which is why we only have 1 stock per design & size. Once sold, it’s forever gone :(
- Can I mix & match my bikini set? How about separates?
- Please visit our stores and/or bazaars to mix & match your own set. We also sell separates there. Online, bikini sets are sold as is.
- Do you have rashguards and one-piece?
- Yes we do! You can find them at our stores and bazaars.
- Do you accept resellers?
- Wholesalers are welcome for only 12 sets minimum (assorted design & sizes). If interested, e-mail us at HELLO@EIKA.PH
