HOW TO PLACE AN ORDER (ON THE WEBSITE)
Payments must be settled within 2 working days after order has been placed. Holidays and weekends are not included.
- BPI Bank Deposit
- BDO Bank Deposit
- LBC Remittance
- Western Union
- Paypal (temporarily unavailable)
- All Major Credit Cards via Paypal (temporarily unavailable)
SHIPPING / DELIVERY
|Metro Manila - Standard||1-2 working days*||PHP 80|
|Metro Manila - Cash On Delivery||1-2 working days*||PHP 150|
|Provincial - Standard||2-4 working days*||PHP 160|
|Provincial - Cash On Delivery||2-4 working days*||PHP 230|
|Provincial - LBC Express||1-2 working days*||PHP 210|
Tracking numbers will be sent via e-mail or SMS within the day of the shipment.
RETURNS & EXCHANGES POLICY
For hygienic purposes, we do not accept returns and exchanges for our products to ensure the quality of our swimwear and other pieces.
- Have a shower before putting on your swimsuit. Always avoid grease, oils, sunscreen and other chemical substances.
- Avoid contact with rough surfaces. Try to sit on a towel or wrap-up in a sarong to avoid the occasional snag and tear.
- After wearing, immediately rinse your swimsuit in cold fresh water and lay flat to dry.
- Hot water may cause damage/bleeding to your swimwear. Never wash your bathing suit in hot water, and avoid too many dips in the hot tub.
- Don’t wring, bleach, iron or dry clean your swimsuit. Use mild detergent and hand wash separately in cold running water.
- Never leave your swimsuit rolled up in your towel. Also, don’t leave it rolled up when wet.
FREQUENTLY ASKED QUESTIONS
- When will you post your new designs?
- We upload weekly! We announce the schedule on our Instagram account and Facebook page.
- Are your old designs still available?
- Our bikini sets are unique which is why we only have 1 stock per design & size. Once sold, it’s forever gone :(
- Can I mix & match my bikini set? How about separates?
- Please visit our stores and/or bazaars to mix & match your own set. We also sell separates there. Online, bikini sets are sold as is.
- Do you have rashguards and one-piece?
- Yes we do! You can find them at our stores and bazaars.
- Do you accept resellers?
- Wholesalers are welcome for only 12 sets minimum (assorted design & sizes). If interested, e-mail us at HELLO@EIKA.PH