HOW TO PLACE AN ORDER (ON THE WEBSITE)
1) Choose Your Product
Navigate through the website and click Add to Cart button on the items your wish to purchase. To review your orders, click the Cart link on the upper right corner of the website.
2) Review Cart
To add more products to your cart, click “Continue Shopping”.
To pay via Cash On Delivery, select the "Cash on Delivery" options on both "Shipping Option" and "Payment Option".
To add/subtract the quantity of an item, use the "Quantity" column to change or remove the quantity of a product then click “Update Cart.
Once satisfied with your items, click "Check Out" to proceed to the next stage in the checkout process.
3) Email & Shipping Information
Fill in your email address and shipping information. This is where you want your product shipped or delivered to.
Next click "Continue to Shipping Method".
4) Shipping Method
Select the shipping method that is applicable to your area.
Then click "Continue to Payment Method".
5) Payment Method
Choose your preferred payment method then click “Complete Order”.
If using a credit/debit card for payment then enter your credit card number, Expiration Date and CVV Code.
Next click "Submit Payment".
If using PayPal for payment then click on the PayPal tab and then click "Continue to PayPal".
6) Settle Your Payment
Proceed to settle your payment thru your chosen payment method. Once paid, send your payment slip via Viber or E-mail to
sales@eika.ph so that we can confirm your payment and process your order. A text will be sent with your order’s tracking number once shipped.
RESERVATION PERIOD
Payments must be settled within 2 working days after order has been placed. Holidays and weekends are not included.
PAYMENT METHODS
- BPI Bank Deposit
- BDO Bank Deposit
- LBC Remittance
- Western Union
- Paypal
- All Major Credit Cards via Paypal
SHIPPING / DELIVERY
| Type |
ETA |
Price |
| Metro Manila - Standard |
2-3 working days* |
PHP 80 |
| Metro Manila - Cash On Delivery |
2-3 working days* |
PHP 150 |
| Provincial - Standard |
4-7 working days* |
PHP 160 |
| Provincial - LBC Express |
2-3 working days* |
PHP 210 |
| Provincial - Cash On Delivery |
4-7 working days* |
PHP 230 |
* Based on delivery periods as published by the respective couriers. Please note that counting begins from ship out date. Delivery periods are not guaranteed and exclude Sundays and Holidays.
Tracking numbers will be sent via e-mail or SMS within the day of the shipment.
RETURNS & EXCHANGES POLICY
We accept returns for regular priced items in their original condition and their tags intact!
We reserve the right to reject any returns that don’t fulfill our returns policy. Please go through our Return Policy before processing your return request. If your request qualifies, you may proceed to fill out the Return Request Form and submit within 2 days of receipt of package your package.
* Exclusion: Orders made with promotional codes (unless otherwise stated) and sale items.
